We’d love to hear from you.
Whether you’ve spotted a bug, need help with a transaction, or want to partner with us — there’s a real human waiting at the other end. Pick the channel that fits and we’ll get back to you.
Help with your account
Transactions, deposits and payouts, KYC, sign-in, biometrics, or anything in the app you’re stuck on.
Email supporthello@hellobob.appPrivacy & data requests
Exercise your NDPA rights, request a copy of your data, ask the Data Protection Officer a question, or report a privacy concern.
Email the DPOdpo@hellobob.appPress & partnerships
Talk to us about coin listings, integrations, business partnerships, or media and press inquiries.
Start a conversationhello@hellobob.app
Response times
We aim to reply within twenty-four (24) hours, Monday to Saturday. Urgent account issues are prioritised. For privacy and data requests, we follow the timeframes set out in our Privacy Policy.
Where we’re based
HelloBob is built and operated from Lagos, Nigeria. Our full registered office address is available on request — just send a note to hello@hellobob.app.